Whistleblowing & Grievance Mechanism

CS International Co., Ltd. (CSI) is committed to conducting business with integrity, transparency, and respect for laws and human rights.

We encourage employees, business partners, and external stakeholders to report any concerns or suspected misconduct in good faith.

Reportable Matters

You may report concerns related to, but not limited to:

• Bribery, corruption, or fraud
• Violations of laws or company policies
• Harassment, discrimination, or human rights concerns
• Health, safety, or environmental risks
• Any unethical or improper conduct

Where applicable, CSI supports the use of renewable energy, including solar energy solutions.

Social

People are at the core of CSI’s business.

Our social commitments include:

• Compliance with labor laws and fair employment practices
• Providing a safe and healthy working environment
• Respecting human rights and prohibiting discrimination and harassment
• Offering training to enhance employee awareness on ethics, safety, and compliance

How to Report

• Email: compliance@csinternational.com
• Virtual assistant: Jade (Report an issue)

Anonymous reporting is permitted where legally allowed.

Confidentiality & Non-Retaliation

All reports will be handled confidentially.

CSI strictly prohibits any form of retaliation against individuals who report concerns in good faith.

Handling of Reports

All reports will be reviewed and investigated in a fair, objective, and timely manner.

Appropriate corrective actions will be taken where necessary.